Enables customers to keep track of support requests within a single user interface to streamline all communication towards a solution.
• Unified Inbox allows easier ticket management
• Customizable Service Level Agreements(SLA) plans
• Automated handling of overdue tickets and customized escalation rules
• Create and store documents with embedded videos
Cinergy is the most advanced centralized theater management platform and is currently used on more screens than any other solution. Cinergy supports most digital cinema devices and works in multiple languages. Cinergy blends powerful circuit wide capabilities in a simple to use platform. Cinergy takes the complexity out of enterprise solutions, allowing you to focus on providing the best experience for your customers. Every week. Every day. Every hour.
